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Card, age, help

Card and ID, Red Deer Resort & Casino

Two things come before any game on the floor of Red Deer Resort & Casino: the age rule and the Winner's Edge card. Help with gambling in Alberta is a phone call away at any hour, free and confidential.

By the survey deskChecked October 14, 2026

Winner's Edge

The Winner's Edge card

Winner's Edge is the player card at the resort, a program it runs with AGLC. Cards are handed out at Guest Services. The holder must be 18 or older and show government ID. What the card earns on the resort floor is not published, so we leave it there.

At ACE, the second room in town, players earn Winner's Edge points on the electronic table games. Those cover EZ-Baccarat, roulette, blackjack and Three Card Poker. They run either live-dealt or fully automated, at lower betting limits than the live tables at ACE.

18+

The 18+ rule

Nobody under 18 may go onto the casino floor at the resort, and minors are not served in the Casino Restaurant. Across Alberta, gambling is closed to anyone under 18. Staff ask for valid government photo ID from anyone who looks younger than 25. The list of ID accepted at the floor entrance is not published. Questions about it go to the casino line, 403-342-5825.

One choice before walking in

Before walking onto any casino floor, a visitor can pick the one game they came for and a time to leave. Writing that time down, or setting it on a phone, makes it harder to drift past. The hours on this site help set it. The pit closes at 1 a.m. or 2 a.m., depending on the night, and a leaving time can sit well before that.

Help

Help lines in Alberta

  • Recovery Alberta's Addiction Helpline, 1-866-332-2322, takes calls about gambling day and night. The call costs nothing and stays confidential.
  • 211 connects people to gambling support at any hour and in confidence. The service works by phone (dial 211), by text (send INFO to 211) or by online chat.
  • Self-exclusion is arranged online only, at selfexclusion.ca. A person picks the province's casinos and racing entertainment centres, the regulated online sites, or both, for half a year or for one, two or three full years; it starts at once and there is no early way out.
  • GameSense is the responsible gambling program of AGLC. Every Alberta casino and racing entertainment centre has GameSense Advisors and an information centre.

Questions

Short answers

Which player card does Red Deer Resort & Casino use?

The card is Winner's Edge, a program the resort runs with AGLC. Cards are issued at Guest Services to adults 18 and over who show government ID.

Can someone who looks 22 be asked for photo ID?

Yes, staff ask for valid government photo ID from anyone who looks younger than 25. The casino floor is open only to guests 18 or older.

Can a self-exclusion be ended before its term runs out?

No. Once it starts, which is straight away, it runs for the whole term chosen: half a year, or one, two or three full years. The only place to enrol is selfexclusion.ca.